Frequently Asked Questions

Everything you need to know about your Good Games shopping experience.

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Once shipped, domestic delivery takes 3-5 business days, while international shipping can take up to 10-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.

What payment methods do you accept?

Good Games accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics are ethically sourced, focusing on organic cotton and recycled polyester blends whenever possible.

Can I track my order once it has been placed?

Yes! As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.